Privacy Policy

1. Scope of the Privacy Policy

This Privacy Policy governs the collection, processing, and use of your personal data by this Website in accordance with Taiwan’s Personal Data Protection Act and applicable international laws and regulations (including GDPR, CCPA/CPRA, and PIPL). By using our Website and services, you acknowledge and agree that your personal data may be transmitted, collected, processed, and used in countries or regions outside your current location in accordance with this Policy.

External Links: This Website may contain links to third-party websites. Please be aware that this Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

2. Purpose and Categories of Data Collection

We collect personal data for specific business purposes, including marketing, customer relationship management (CRM), service delivery, research, and legal compliance. Depending on how you interact with us, Techman may collect the following categories of data:

• Identity Data: Name, Job Title, Gender.
• Business Information: Company Name, Company GUI/Tax Number.
• Contact Details: Company Email, Office Phone, Mobile Phone, LINE ID, Mailing Address.
• Account Credentials: Username, Password (encrypted).
• Technical & Location Data: IP Address, Website browsing records, Cookies, City, State, Country, and Postal Code.

3. Use of Personal Data

Techman uses your personal data strictly within the scope authorized by you, within the regions where Techman and its global affiliates operate, and for the duration necessary to provide our services or comply with legal retention requirements.

Data Sharing: To provide seamless services, your data may be shared with trusted partners (e.g., cloud service providers, local distributors) strictly for the purposes outlined above. Techman will not disclose your personal data to third parties or use it beyond the stated purposes, except in the following circumstances:

• With your explicit prior consent or authorization.
• Upon lawful request by judicial authorities or government regulators.
• To prevent fraud, illegal activities, or to ensure the personal safety of our users and employees.

You may manage your marketing preferences at any time via the opt-out links in our emails.

4. Your Rights Regarding Personal Data

You retain significant rights regarding your personal data. Subject to identity verification, you may exercise the following rights:

• Right to Access: Inquire about or request a copy of your personal data.
• Right to Rectification: Request corrections to incomplete or inaccurate data.
• Right to Restriction: Request the suspension of collection, processing, or use of your data.
• Right to Erasure: Request the deletion of your personal data (Right to be Forgotten).
• Right to Data Portability: Request your data in a structured, machine-readable format.

Note: If you request deletion or restriction of necessary data, it may affect our ability to provide certain services or access to specific website areas.

5. Data Security and Cross-Border Transfers

Security Measures: Our servers are protected by enterprise-grade firewalls, encryption technologies, and access control systems. Access to personal data is restricted strictly to authorized personnel.

Data Breach Notification: In the unlikely event of a data breach, Techman will notify the relevant regulatory authorities within 72 hours and inform affected users of the breach details and remedial actions taken.

Cross-Border Transfer: As a global company, your data may be transferred internationally. We ensure such transfers comply with legal standards via security assessments, data protection agreements, or standard contractual clauses (SCCs) to ensure your data remains protected.

6. Cookies and Tracking Technologies

This Website uses cookies to optimize your browsing experience. Essential cookies are required for site functionality. Non-essential cookies (such as those for analytics and marketing) are used only with your prior consent via our Cookie Banner.

You may disable cookies through your browser settings at any time. However, please note that disabling cookies may result in certain functionalities of the Website not functioning properly.

7. Amendments to This Policy

Techman reserves the right to revise this Privacy Policy to reflect legal or technological changes. Significant changes (e.g., changes to the purpose of data processing) will be communicated via email or a prominent notice on the Website. The latest version will always be available on this page.

8. EU GDPR Compliance (European Union)

We process personal data based on lawful grounds defined in the General Data Protection Regulation (GDPR):

• Consent: (e.g., Opting into newsletters).
• Contractual Necessity: (e.g., Processing orders or providing support).
• Legal Obligation: (e.g., Tax compliance).
• Legitimate Interests: (e.g., Network security, fraud prevention, and service improvement).

We do not process "Special Categories" of data (e.g., biometric or health data) without explicit consent. EU residents have the right to lodge a complaint with a supervisory authority if they believe their data protection rights have been violated.

9. CCPA/CPRA Compliance (United States)

In accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• No Sale of Data: Techman does not "sell" your personal information to third parties for monetary value.
• Right to Non-Discrimination: We will not discriminate against you (e.g., by denying goods or charging different prices) for exercising your privacy rights.
• Right to Know & Delete: You may request disclosure of the specific pieces of personal information we have collected and request their deletion.

10. PIPL Compliance (China)

In accordance with the Personal Information Protection Law (PIPL):

• We do not collect Sensitive Personal Information (e.g., biometrics, religious beliefs, financial accounts) unless strictly necessary and with separate consent.
• If you are a resident of mainland China, you have the right to request access, correction, or deletion of your data, and to withdraw consent.